Returns and Exchanges Policy
We stand behind the quality of our products and want you to feel confident in your purchase. Please review our return and exchange policy below.
​
Return Eligibility – Unused Products
-
Returns are accepted within 30 days of purchase.
-
Items must be unused, unworn, unwashed, and in original condition, with original tags and packaging when applicable.
Manufacturer Defects
-
Products with manufacturer defects may be returned or exchanged within 90 days of purchase.
-
Defective items are eligible for a replacement or full refund, including shipping costs.
Exchanges
-
Exchanges for a different size or color are accepted within 30 days of purchase for unused items.
-
All exchanges are subject to product availability.
In-Person Returns & Exchanges
-
Returns and exchanges may be completed in person at our location at no cost to the customer.
Return Shipping
-
Customers are responsible for return shipping costs for returns or exchanges.
-
Return shipping fees are waived for items returned due to manufacturer defects.
Refunds
-
Approved refunds will be issued to the original form of payment.
-
Please allow 5–10 business days for refunds to be processed and reflected by your payment provider.
​
Non-Returnable Items
-
Gift cards and final sale items are non-returnable and non-exchangeable.
-
Any item marked “Final Sale” at the time of purchase is not eligible for return or exchange.
​
How to Start a Return or Exchange
-
To initiate a return or exchange, please contact us directly or visit our location in person.
-
Proof of purchase is required for all returns and exchanges.
​
Contact Information
If you have any questions about returns or exchanges, please contact us:
​
Team Passos Jiu Jitsu
Email: info@teampassos.com
Location: 22446 Davis Drive
Suite 153
Sterling, Virginia 20164
​